
Frequently asked questions
General
How to make the best out of Anita's List
Yes, you can access our browse & buy section without an account. Simply visit this page and start shopping, or search for your specified product in the search bar.
When logged in, be mindful that you first have to click to "Add to List" and then have the option to "Buy Now" rather than adding the product to your list.
We retrieve the prices and stock levels from our vendors daily and synchronise them to show on our site. Any change in price at the vendor's site will be reflected on our site within a day.
Yes, in order to be able to create lists, create registries and use the customised questionnaires, you have to sign up to a free account. Without an account, you can still browse all products, watch Anita's videos and buy products immediately, but you won't be able to add them to a Wish List.
No, Anita's List is a free to use service. There will be no costs for you. In fact, we try to help save you money by buying right the first time and providing our price comparison feature.
You can think of the registry as the public version, or subset of your list since your list is only visible to you in your account. If you want to create a registry to share with your friends and family, you can create one out of your list. You may want your whole list to be public, or we also provide the opportunity to just select a subset of the items in your list to be in your registry.
The registry will include details such as a registry message and delivery address, so your friends and family know where to send their gifts too.
This way, your list can provide a great overview of ALL items you want and need, whereas your registry, which is also what everyone invited will see, will only contain those items you want to share.
Any products purchased in your registry will show up as purchased there, as well as in your list view, so you can keep a good overview of all purchases. Any changes you make in your list will be reflected in the registry too.
If you can't find the product you are looking for, please contact us to review it.
Yes, of course, just create a wish list with all the products you want & create a registry out of it.
Disclaimer: If there's a product not yet included, please message us and we will do that within 2-3 hours.
Yes and No. We of course handle returns on any items that we sell directly. If there are any issues with a product you have received, please review our Return Policy and contact us if you have any questions.
For products recommended on our site but sold at our trusted vendors, you will have to contact the vendor you purchased the item from directly.
It is possible IF all your products are sold by the same vendor! If that is not the case, it is NOT possible to buy them all at once. We suggest looking through the products first to check the vendor and then making one purchase at each respective vendor to maximise efficiency.
Yes, you can buy any product within the "Browse Products" section. Just navigate to the product you want and when you hover over it or click on it if you are on the mobile, please click the "Add to list" button. Now you have the option to either add the product to your current list, or to "Buy now". When you click on buy now, this will display the different purchase options at our trusted vendors or add the product to the cart in case it is a product that we sell directly.
While you can have up to 4 active lists, there is always 1 currently selected list that you are amending, i.e. adding products too. When you are browsing products, on the desktop, you can see a list of your active lists, with the currently selected one being highlighted. Just click onto the respective other list that you would like to be working on. On the mobile, please find a button at the bottom left which says "List: xxx". Click on that button to see all active lists and select the one you would like to be your currently selected one.
This may mean that you already have 4 active lists. We limit the amount of active lists to 4 in order to help stay organised. However, you can have as many lists as you like and archive the ones you are currently not using.
To do so, please navigate to "Manage my lists & registries". There you can find your current as well as archived lists. Please choose any of your current lists to be archived so that you can create a new list.
No, not necessarily. There is such a vast amount of products available that it is simply impossible to include everything. We are constantly working on updating and adding products and Anita is always open to even getting to know new products on the market. Contact us if you would like a product featured on our site!
We continuously work on our product selection and aim to have as many products on there as possible that Anita would recommend. Given there are many products out there and constantly changing, there may still be products not on our site even though Anita would recommend them.
Let us know if you think any products are missing and we will look into them and may include them!
It may be that you have pop-ups disabled, or your browser has some more strict security settings. We use external links in order to provide a seamless shopping experience and to send you directly to the product page of one of our trusted vendors. For this, it is important that pop-ups are enabled. You might be prompted directly or can do so in your browser settings.
Baby Registry
How to share the joy with your friends and family
Anyone can create a registry. Whether you are expecting a baby yourself or are organising gifts for a friend or family member, you can create your free registry in a few simple steps.
Every registry is actually just a "public" version of your list that you are populating with products. This means in order to create a registry, the first thing you need is a regular list. When creating a list, you can immediately choose to create a registry of this list at the same time, or you can also create the registry out of the list afterwards, by clicking on "Create registry" from within the list, or clicking on the registry icon in "Manage my lists & registries".
We have made sure to also show within your list when items have been purchased, so you can keep a clear overview of what is still outstanding, and to avoid any double purchasing.
Be mindful that in order to add items, you first need to add them to your list, and can then select each individual item to be added to your registry, which is essentially the public version of your list. We have made sure to also show within your list when items have been purchased, so you can keep a clear overview of what is still outstanding, and to avoid any double purchasing.
When you are invited to a registry
How to buy gifts off a baby registry
Please navigate to the "Find a registry" page, which lets you enter the passcode you will have been sent alongside the invitation. Just enter the passcode and you will have access to the registry. If you do not have an account yet, you will be prompted to create one at first. Once you have created the account, you will get to the page to enter your registry passcode.
Yes, so that we can email you with updates on items that are on hold for you.
Please go ahead and buy the item. You can find the address to send the item to at the top of the registry. Please use this address as the delivery address so your gift arrives at the desired address.
Ask us directly
We are delighted to help. Please fill out this form and we will get back to you as soon as we can.
Anita is happy to travel to see you at a location that suits you, but there may be travel expenses which you will have to cover if you live outside of London.
For consultations outside of London, please contact us directly so you can arrange a date and time that suits everyone and organise all things around the trip.
Nothing! Our registry service is completely free, both for registry owners and for gift buyers. In fact, we hope to help you save money via our price comparison feature, which lets you take advantage of any current sales going on with our trusted retailers.
In order to add an item to your registry, please add it to the corresponding list, and from within the list you can then choose to "Add to registry", provided you have already created a registry for this list.
Please navigate to the registry you would like to change the details for. You can either go to "Manage my lists & registries" and click directly onto the registry icon of the respective list, or when you are already in your list, navigate to the "View Registry" button to view the registry version of your list. At the very top next to the registry title, click on the "Edit" button in order to change any details such as the title itself, the registry message and image or even the address.
No, for security reasons we generate unique, long passwords so that we can be sure your account is safe, and no details about your registry are public.
Yes, you can change your registry details and remove or add products, but please be mindful of the fact that if you have already shared your link, some of your friends and family may have seen the old information. If a product has already been purchased, you are not able to remove it from the registry anymore.
A registry can include items you want or need, ranging from must-haves for your hospital bag, to nice-to-have clothes, toys and anything else you can think of that can make your life as a new parent easier. You can add any product from our shop, which is a curated list of trusted products from Anita, The Baby Expert.
Can't find an item you are looking for? Let us know via the chat or email and we will be happy to review this for you. If the product gets Anita's stamp of approval, we'll aim to add it within 24 hours.
Gifts purchased from any registry are typically sent directly to the recipient's address, ensuring a smooth and stress-free experience for both gift buyers and the registry owners. As a registry owner, you can enter your chosen delivery address and gift buyers can enter this address when making their purchase.
Friends, family and guests can purchase items from your registry, making gift-giving easy and convenient. All they need is a device to access your registry online.
Shipping policies depend on where the product is brought from. Anita's List features only our most trusted retailers, such as Natural Baby Shower, Amazon and leading baby brands. They each have their own shipping and returns policies. You can view buying a gift from a registry like any other purchase made on any regular online shop.
For any products bought directly from Anita's List, see our Shipping policy.
Each registry will have a uniquely generated passcode assigned specifically to it as soon as your registry is created. This passcode can then be shared with friends and family who simply need to go to Anita's List to find the registry, using this unique passcode. This also makes sure your registry will only ever be accessed by people you know and trust.
Absolutely. You can have up to 4 active lists in your account, each of which can be converted into a registry to share. You might want to create separate registries for separate occasions, or even for different groups of friends.
It is important that you come back to the registry and click on "Mark as purchased" on the correct registry item. This will also allow you to select the quantity you have purchased (should the registry owner have selected more than 1) as well as ask you to enter your name, leave a personal gift message, select your relationship to the registry owner. The registry owner will then automatically be notified about your lovely gift alongside the gift message.
Please contact the registry owner directly to let them know that the item was not actually purchased. You are not able to revert this action yourself.
We suggest just letting the registry owner know so they know not to expect the item, and ideally you can reroute the gift or can contact the retailer directly.
Yes, since you created an account, you can always just log back in at anitasedit.com and in your account, you can go to "Invited to registries". This will show a list of all the registries you have entered the correct passcode for, and you also won't have to enter it again. As long as the registry is still active, you will be able to access it.
Yes, the item has actually moved into the "Purchased gifts" list, so it won’t be bought a second time by accident, which you can find at the very bottom of the registry.